An equivalent combination of education and work experience may be taken into consideration in lieu of a degree. Bachelor’s degree in Health Care Management, Computer Science, or a related discipline.Providing regular and concise status reports to clients and senior leadership.Īdvising configuration analysts on improving configuration and support techniques, including escalated issues and meeting deliverables in appropriate timeframes.Providing periodic status checks on all project activities to clients and internal teams, in order to assess progress against project plan.Estimating time frames, quality and quantity of resources required to successfully complete activities developing project plan that incorporates all project variables.Supporting and maintaining application designs to meet the customer needs.Recommending solutions to solve gaps between external expectations and system limitations, suggesting configuration improvements or streamlined maintenance processes.Analyzing complex customers’ business requirements and software/product objectives.Resolving escalated issues in the appropriate manner and appropriate timeframe, to meet client specific SLAs.Following established processes, standards and procedures designed to minimize service level agreement violations.Performing system configuration analysis, design, coding, testing, and unit examination on highly complex customer specific solutions.Providing advanced design knowledge and expertise on core product and system functionality, as it applies to our client's business requirements, drawing on application system technology expertise. Senior Configuration Analyst Job Summary: Working on healthcare configuration solutions for core product systems (Facets & NetworX). *Position can be remote (WFH) anywhere in the US, or in our Phoenix or Denver office.
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